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📬 How to re-invite a user
📬 How to re-invite a user
sometimes invitations are forgotten or hidden in the spam inbox. Then it can be useful to send invitation emails to a user, once more.
Mariann Mjånes avatar
Written by Mariann Mjånes
Updated over a week ago

Start by opening the left-hand menu, and click on Users. To open this, you must hold the mouse pointer over the arrow next to Properties.

Furthermore, you search for the person you want to send the login to. Here you can both search by e-mail address or name.

Now you can either:

  • Click on Actions and Send login again

Or:

  1. Click on the person's user

  2. Send login information again from here


Note!

If it says that the person has been logged in, there will be a date stamp above which it says "Send login details again". Then it will not be possible to send login details again. Thus, the person themselves has to go to the login window, enter the email they have been registered with, and click on Forgot password. You will also find information about which e-mail the person has been registered with in the image above.

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